Privacy Policy

Effective Date: 1 September 2024

At Emaar Industries LLC, we are committed to safeguarding the privacy and security of the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your data when you engage with our website or services. By interacting with us, you consent to the practices described in this policy. We encourage you to read this document carefully.

1. Personal Information We Collect

In the course of your interactions with Emaar Industries LLC, we may collect and process personal information in order to fulfill our commitments to you as a client or supplier. This information may include but is not limited to:

• Identification Data: Name, address, job title, and company information.

• Contact Details: Email, phone number, postal address.

• Project Information: Project name, type, and location.

• Voluntary Information: Any additional details provided when you fill out forms on our website.

2. Sources of Personal Information

Personal information may be collected directly from you or from other sources such as industry directories or partners.

3. How We Use Your Personal Information

We use the information we collect for the following purposes:

• Legal Obligations: To ensure compliance with legal and regulatory requirements.

• Communication: To manage inquiries, provide quotes, and deliver relevant updates on projects.

• Internal Record Keeping: For accurate tracking and processing of project and client details.

• Service Delivery: To fulfill contractual obligations related to our cladding, sandwich panels, and related construction products.

4. Sharing Your Personal Information

We may share your data with trusted third parties, including:

• Service Providers: IT service providers, auditors, and accountants who support our operations.

• Legal Authorities: If required by law, or to protect the safety and interests of Emaar Industries LLC, its employees, or others.

• Credit Agencies: In cases where credit checks or debt recovery processes are needed.

• Professional Advisors: Such as lawyers for the purpose of obtaining legal advice.

5. Legal Basis for Processing

The legal basis for collecting and processing your personal information depends on the context in which it is collected. We may rely on:

• Consent: If you voluntarily provide us with your data.

• Performance of a Contract: When data is necessary to deliver our services.

• Legitimate Interests: In conducting and improving our business operations.

• Legal Compliance: To meet obligations under applicable laws and regulations.

6. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal and tax obligations. Once no longer required, we will securely erase or anonymize the data, except in situations where secure archival is necessary.

7. International Data Transfers

Your data may be processed in countries outside of Oman. We have implemented appropriate safeguards to ensure that your personal data is protected in accordance with this policy and applicable laws.

8. Data Security

We have implemented robust security measures, both physical and electronic, to ensure your data is protected from unauthorized access, alteration, or destruction, reflecting industry practices.

9. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete data.

• Request the deletion of your data under certain conditions.

• Withdraw your consent at any time for processing activities reliant on consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our operations or in compliance with legal requirements. All changes will be published on our website with an updated effective date.

11. Contact Us

For further information regarding this Privacy Policy or to exercise your rights, please contact us at tech@emaarllc.com

Before processing your request, we may ask for further information to verify your identity.